5 Questions To Help You Prepare For Your Dental Assistant Job Interview
Are you preparing for a dental assistant job interview? No need to be nervous because we are here to help you succeed.
Interviews can be nerve-racking; however, familiarizing yourself with these five common interview questions will help you be prepared with answers and feel more comfortable. You may want to have a friend or family member give you a mock interview session before going in for the real thing.
1. Tell me about your computer skills.
Dental office employers are interested in your level of expertise with dental-specific software. Knowing dental practice software will decrease the training period and help you acclimate quickly to your new job. It is a good idea to make a note of the specific programs you are familiar with. When answering this question, be sure to mention your training in billing, coding, and Electronic Health Records. You should also emphasize your ability to learn new computer programs quickly.
2. Why did you choose dental assisting as a profession?
You might enjoy the variety of job duties that comes with being a dental assistant. Maybe you thrive in an environment where you are working directly with people. Perhaps you value the probability of job growth and good earning potential. Whatever the reason for choosing to become a dental assistant, now is the time to be honest. Talk about what drew you to this field. How does the dental office you are interviewing with align with your expectations for the profession?
3. Tell me about a time where you had to deal with an angry customer. How did you deal with it?
While preparing for your dental assistant job interview, think of specific situations that will highlight your customer service skills. While answering this question, you should do three things:
1. Address the problem.
2. Discuss how you handled it.
3. Talk about the outcome
Dealing with difficult or angry individuals comes with the territory when you are working directly with people. Convey your ability to keep patients calm and comfortable under stressful circumstances in the dental office.
4. How do you maintain patient confidentiality?
Ensuring that HIPPA guidelines are being followed is a vital component of a dental assistant’s career. It is a good idea to brush up on HIPPA protocol prior to going in for your interview. The interviewer is likely looking for you to address discretion, specific HIPPA guidelines, and how to implement these regulations in a dental office setting. If you can illustrate specific examples of times where you followed HIPPA protocol, that will help to highlight your professionalism.
5. How much experience do you have as a dental assistant?
Talk about all of your experience in the profession, whether big or small. If you just graduated from a dental assisting program, talk about your school training and any internship experience you have. After all, this is the time to address your passion for the profession and how your unique experience will help you become a successful dental assistant.
Dental Fundamentals School of Dental Assisting Will Help You Succeed
At Dental Fundamentals, we will help you enter the world of dental assisting with confidence. We don’t just tell you what to do; we show you. Our hands-on program will provide you with the experience necessary to pass your dental assistant job interview and end up in a satisfying career.
Our campus is located in Salt Lake City, Utah. Schedule a tour today.